Privacy Policy

Privacy Policy

Introduction

At https://castle-rock-developmental-disability-therapy.denvermentalhealthcare.com (referred to as “Castle Rock Developmental Disability Therapy” or “we”), we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services, platforms, or websites linked from our site, each of which has its own privacy policies that govern the use of your data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Services: When you sign up as an authorized user and access our applications or services.
  • Visiting Our Websites: Any interaction with our websites linked to this policy.
  • Communication: Receiving marketing, informational, or transactional communications from us, such as emails, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information, including but not limited to:

  1. Account Details: User names, passwords, and registration information.
  2. Payment Information: Credit card details, billing addresses, and payment history.
  3. Financial Records: Transaction records, bank account numbers (if linked), and financial status updates.
  4. Purchase History: Items or services purchased, quantities, and associated costs.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your smartphone or tablet.
  6. Location Data: Information about your physical location when you interact with our geolocational services or share your whereabouts through our platform.
  7. Feedback and Reviews: Comments, ratings, and suggestions provided by users regarding our products or services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms that you connect to our service.
  9. Product Details: Preferences, usage patterns, and feedback related to the products we offer.

We collect this data through direct user input, automated systems (such as cookies and device tracking), and third-party partners who provide us with aggregated or de-identified information.

Cookies and Similar Technologies

We employ cookies and similar technologies for several purposes:

  1. Strictly Necessary: These ensure the basic functionality of our website and services. For example, they allow you to log in and navigate through secure areas.
  2. Preferences: Remembering your preferences, such as language settings or display options, to enhance user experience.
  3. Analytics: Tracking site usage, gathering statistical data, and improving our services based on user behavior.

Users can control non-essential (tracking) cookies through our built-in Cookie Manager, allowing you to customize your privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

Castle Rock Developmental Disability Therapy implements robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to ensure our systems remain protected.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such information, please contact us using the details provided below, and we will take prompt action to ensure its deletion.

Your Data Rights ( Depending on Location )

Your privacy laws vary based on your geographical location, and accordingly, so do your rights regarding personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can ask us to correct any incomplete or inaccurate data we have collected about you.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data where there is no compelling reason for its retention.
  • Restriction: You may limit our processing of your personal data in specific circumstances, such as contesting the accuracy of the data or objecting to its use.
  • Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: You can object to our processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your request as soon as possible, within the time frame prescribed by applicable law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any questions regarding privacy, data protection, or this policy, please contact us:

  • Email: privacy@castle-rock-developmental-disability-therapy.denvermentalhealthcare.com
  • Mail: Castle Rock Developmental Disability Therapy, Privacy Team, 12345 Main Street, Denver, CO 80202